Direct access to Indonesian vanilla producers. Provide your target specifications, and our Sukabumi export desk will calculate customized FOB or CIF landed pricing within 24 hours.
Our compliance and sales team handles international inquiries for Grade A Gourmet, Grade B Extraction, and custom vanilla cuts.
Choose your preferred channel for instant or formal business correspondence.
Direct connection to Senior Export Specialist. Best for quick crop status checks and sample dispatch updates.
+62 857-9700-3258Official correspondence for formal Purchase Orders, Proforma Invoices, L/C verifications, and compliance dossiers.
hello@rumaexport.comMonday through Friday, 08:00 – 17:00 (WIB / GMT+7). Weekend emergency coverage for active transit consignments.
GMT +7 (Jakarta Time)Our administrative office and export consolidation facility are situated in Kota Sukabumi, West Java—the heartland of Indonesian agroforestry.
We welcome prospective B2B buyers and auditing delegations. Please provide at least 7 business days advance notice to arrange plant tours, master curer meetings, and cooperative farm visits.
We make quality verification seamless for technical flavor chemists and procurement committees.
Choose Grade A (Gourmet) or Grade B (Extraction) sample packs (50g to 200g).
Shipment departs within 48 hours with door-to-door express tracking number provided.
The sample courier cost is fully credited back onto your first commercial invoice.
We operate through leading top-tier international banks in Indonesia (Bank Mandiri, BCA, and Bank BNI) to guarantee clean, safe commercial settlements.
We invoice in standard global trade currencies to minimize exchange rate friction for international accounting teams:
Direct access to Indonesia's primary deep-water sea and air terminals.
Indonesia's premier container port with weekly direct sailings to North America (Long Beach, Los Angeles), Europe (Rotterdam, Hamburg), and Asia (Singapore, Shanghai).
Dedicated cold-chain air cargo facilities with daily direct freight flights via Singapore Airlines Cargo, Qatar Airways, Emirates SkyCargo, DHL Aviation, and FedEx.
Clear delineation of logistics and insurance responsibilities.
We handle domestic cartage, customs clearance, and loading onto ship in Jakarta. Buyer assumes ocean freight.
We cover freight and marine cargo insurance up to your chosen destination seaport.
We pay all transportation costs to destination port; buyer arranges marine insurance.
Goods made available at our Sukabumi facility for your nominated forwarder to collect.
See our ethical practices firsthand. Meet cooperative farmers, observe traditional sun-curing tables, and verify our sanitary storage facilities in Sukabumi.
Our sales desk is located in GMT+7. Compare with your local business hours:
Quick answers to expedite your commercial quote process.
Do you already have a designated global logistics provider? We collaborate smoothly with your preferred freight forwarders—including Kuehne+Nagel, DHL Global Forwarding, DB Schenker, Expeditors, and DSV.
To eliminate demurrage charges and port holding fees, all original negotiable export bills of lading, quarantine certificates, and commercial invoices are couriered via DHL Express within 48 hours of vessel sailing.
We protect your commercial capital. Every shipment is covered by strict quality assurance and physical seal integrity protection.
Any pouch compromised during maritime or air transit is replaced or credited promptly upon photographic validation.
USB temperature data loggers included inside cartons upon request to monitor transit thermal conditions throughout the voyage.
Under CIF contracts, shipments are insured at 110% of invoice value under Institute Cargo Clauses (A) all-risk terms.
Chat directly with our Senior Export Specialist on WhatsApp (+62 857-9700-3258).
